Never Miss Another Call. Never Miss Another Job.
Your Callnex receptionist answers every call to your business — in English or Spanish, 24/7 — qualifies the customer, and books the job while you're on a roof or under a sink.
Incoming call
(305) 555-0182
Answered by Callnex · 00:47
Job booked · 2:30 PM today
The problem
Every missed call is a job your competitor booked.
62%
of calls to small businesses go unanswered — for every 10 calls, only about 4 get picked up
80%+
of callers who reach a business voicemail hang up without leaving a message
70%
of small businesses answered less than half of the calls they received
*Sources: 411 Locals 30-day call-answer study (85 businesses, 58 industries); Invoca service-business call research.
How it works
From ring to booked job — without you touching the phone.
01
A call comes in
Day, night, weekend, or while you're elbow-deep in a job — every call to your business line gets picked up on the first rings.
02
Your receptionist answers & qualifies
The caller is greeted in English or Spanish, and your receptionist figures out what they need, where they are, and how urgent it is — like a front desk that never takes a break.
03
The job lands on your calendar
Your receptionist offers real open time slots, books the appointment, and notifies you instantly with the customer's details. You just show up.
What you get
A full front office, not just an answering machine.
24/7 Availability
Your receptionist picks up at 2 PM and 2 AM. Nights, weekends, holidays — your business never sends a customer to voicemail again.
English + Spanish
It switches languages mid-call, naturally. In Miami-Dade, answering in Spanish isn't a feature — it's table stakes.
Smart Booking
No "we'll call you back." Your receptionist offers 2–3 real open slots from your calendar and locks the appointment in on the spot.
CRM Included
Every caller, job, and conversation logged automatically. Know who called, what they needed, and what it was worth.
Performance Reports
Monthly reports showing calls answered, jobs booked, and revenue captured — proof of what Callnex is earning you.
Simple Monthly Billing
A one-time setup fee, then one simple monthly rate. No per-minute charges, no surprise line items. Cancel anytime.
FAQ
Straight answers.
Yes. It detects the caller's language and responds naturally in English or Spanish — including switching mid-call if the customer does. For Miami-Dade contractors, roughly half your calls may come in Spanish, and every one gets handled.
Your receptionist is trained on your services, service area, and booking rules. If a call falls outside that — a complex dispute, a commercial bid, anything unusual — it takes a detailed message and escalates it to you immediately by text, so nothing falls through the cracks.
Yes — a one-time setup fee covers getting you fully launched: onboarding, call flow setup, calendar integration, and training the receptionist on your services and service area. After that it's one simple monthly rate for everything — the AI receptionist, CRM, booking, and reporting. We'll walk through exact numbers on your demo.
Callnex connects to your existing calendar and only offers 2–3 real open time slots — never open-ended promises. When a customer picks one, the job is booked instantly and you get a notification with the address, issue, and contact info.
Your receptionist identifies itself as your receptionist and sounds natural on the phone. Most callers care about one thing: getting their problem fixed fast. It answers on the first rings, speaks their language, and books the appointment — that's what they remember.
Your competitors' phones ring to voicemail. Yours won't.
See Callnex answer a live call for your trade — the demo takes 15 minutes.